Please give us your feedback
14th December 2022, 2:46 PM
Khalda Khuser
Website response: We are extremely saddened to hear of your situation and that you feel we let you and your bird down at this time.
Unfortunately we made the decision in July (5 months ago), to no longer take on any exotic cases. We are not a specialist exotics/bird practice, we are just the same as your more local "routine vets" and strictly speaking other practices should not be referring clients to us as if we are specialists.
We are under the impression that you live in Manchester which is 25 miles away and were given our details from another practice. Had they declined helping you when you were concerned with your bird's breathing? We have spoken to the receptionist's involved and they report they tried to explain we no longer see exotic cases and that they tried to help you. Understandably you were concerned for your bird but it sounds like you became quite agitated and threatening. Under pressure, they did give you details of other practices that may have been able to help you.
Under emergency circumstances, vets will offer to put an animal to sleep to prevent suffering whether they are registered or not. This was offered when you felt your parrot was dying.
Once again, we apologise that we were not able to help you at this time, we wish there were enough of us to see all animals at any time, but that is obviously not a reality.
We hope you managed to find a more local vet to help you and your parrot.
11th December 2022, 2:59 PM
Lindsey Makin
Website response: Thanks for the honest review. Will show the Staff. You came a long way to see us. We did most of Sheldon's treatment remotely. John.
9th December 2022, 3:03 PM
Maureen O’B
Website response: Thank you for your kind review of 5 stars ⭐️
27th November 2022, 3:12 PM
Toni Astley
Website response: Thank you very much for the review. John and Sam.
24th November 2022, 1:26 PM
Beth
Website response: Thank you Beth, What a wonderful,
kind review. We are glad you found us
too and have that
15th November 2022, 1:34 PM
Janette
Website response: Thank you for your review Janette. We appreciate it. John and Sam.
10th September 2022, 8:24 PM
Helen Watkins
Website response: Thank You Helen. It is really comforting to read your words. We do our best to help and inform our clients. It can be very busy sometimes with emergencies, so it is not always calm and quiet! Thanks again. John.
9th September 2022, 3:05 PM
John Bradley
Website response: Thank You for the review John.
Veterinary services are costing more
and more to run. Pet insurance can
help. Wish we could do it all for free. A
pet NHS!
2nd September 2022, 4:20 PM
Nick Mackey
Website response: Thanks Nick. Greatly appreciated. Loki looks happy!
John.
25th August 2022, 12:51 PM
Katarzyna Zalewska
Website response: Thank you for taking the time to review us, we appreciate it. John and Sam
Showing 31–40 of 248 items
Please give us your feedback