01254 53622(24 hour emergency)
Reviews and Guestbook
28th November 2016, 2:29 PM
Leanne Jackson
I am always happy with the service my dog receives from John. Always very caring & with my dogs best interests first.
18th October 2016, 3:50 PM
Gary Fish
40 minute wait,no sign of a vet,no explanation of why we were waiting so long ,so got up and left without my dog getting seen,as we left receptionist then told us only one vet on duty like that was some kind of justification. Poor would never go back
Website response: Dear Mr Fish,
On behalf of all the staff here at Daisy Street Vets, we wanted to apologise for your half hour wait on Friday. As you will understand, veterinary medicine, as well as providing preventative care, also has to manage emergency situations. Just prior to your arrival, we had had an unexpected emergency brought into the practice, which we were having to anaesthetise and do multiple x-rays on as this dog was screaming in pain. We also had an owner just arrive to see her cat who had just had invasive, life threatening bowel surgery. I believe it was explained to you that the vet had to prioritise and was dealing with these emergencies rather than consultations and that you would be the next person to be seen. I am sure you would agree that if it was your dog in this situation, you would want it to receive this emergency care as soon as possible and to take priority above less severe, non life threatening conditions. However, we do understand your frustration at having to wait, and once again apologise for not meeting your expectations. We wish you all the best in the future for you and Izzy.
From The Team at Daisy Street Vets.
On behalf of all the staff here at Daisy Street Vets, we wanted to apologise for your half hour wait on Friday. As you will understand, veterinary medicine, as well as providing preventative care, also has to manage emergency situations. Just prior to your arrival, we had had an unexpected emergency brought into the practice, which we were having to anaesthetise and do multiple x-rays on as this dog was screaming in pain. We also had an owner just arrive to see her cat who had just had invasive, life threatening bowel surgery. I believe it was explained to you that the vet had to prioritise and was dealing with these emergencies rather than consultations and that you would be the next person to be seen. I am sure you would agree that if it was your dog in this situation, you would want it to receive this emergency care as soon as possible and to take priority above less severe, non life threatening conditions. However, we do understand your frustration at having to wait, and once again apologise for not meeting your expectations. We wish you all the best in the future for you and Izzy.
From The Team at Daisy Street Vets.
4th October 2016, 2:30 PM
Helen Wilson
What an amazing vet , seriously could not help enough and even offered to chat to us anytime , and a super receptionist , thanks so much for everything
29th September 2016, 2:39 PM
Zara
Outstanding practice! I'm glad to be back!!
27th August 2016, 11:19 AM
Felicity
I had a great time working at Daisy Street Vets. All the animals are treated with great care, are well looked after and provided for. The staff are very friendly and helpful (and really work hard!).
12th August 2016, 2:28 PM
Helena Hodson
I went to daisy street after searching for a vets that would work with and on rats. Luckily I found this one and I'm so happy I stuck with it. The procedure was fantastic. All the staff I had the luck of encountering were wonderful. They all loved my little Reggie and were so good with keeping me calm. I won't be going to any other vets. Fantastic. 5* service! Thank you again daisy street!!!!!
27th March 2016, 11:17 AM
Elizabeth
I would like to post a huge Thank you to all the staff at Daisy street vets. They cared for me and my Oscar so professionally and sympathetically until his very last days. I would not go anywhere else, they really do go above and beyond the call of duty. Many thanks again.
18th February 2016, 2:41 PM
Janette
I've been using these services for over 30 years and know my pets have always received the best treatment and care available. Lovely staff too x
16th February 2016, 2:38 PM
Ken Holden
Very helpful and caring staff at Daisy Street they looked after our Fliss as well if not better than anyone could through two operations on both back legs she could not walk before the opp after she was able to run up the stairs and at the end Fliss had kidney failure think she had been through enough now she is at rest Thank you all at Daisy Street especially you Sam
27th January 2016, 11:22 AM
Anonymous
Been going here for about 12 years after bad experiences at a previous vet, and would never consider any other vets again. Fantastic service. The small consulting rooms are the most pet friendly I've ever seen.
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Thank you from all the staff at Daisy Street Vets.
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