Please give us your feedback
19th June 2025, 4:11 PM
Website response: Thank you for taking the time to review us. John and Sam.
3rd June 2025, 1:59 PM
Scarlett Bateson
Website response: You sound a bit disappointed at the service you received. Sometimes the vets are busy and cannot deal with phone queries immediately.
It does say on the website "If it is advice you need, our vets will phone you back when they can".
I think you had a conversation with one of the nurses and you described the symptoms of your hamster to her and her advice was that in her opinion your hamster needed to be seen by a vet.
You can telephone again if you want and ask for John to phone you back. You will have to register you hamster so that any advice given can be recorded for future reference.
Sorry for the misunderstanding.John.
(One of the vets).
20th May 2025, 5:40 PM
Janette
Website response: It is great that Elsa is OK. Thank you for the review and the photograph!
29th April 2025, 12:51 PM
Dorothy Barnes
Website response: Thank you for taking the time to review us. John, Sam and the team.
4th March 2025, 9:01 AM
Gail Higgott
Website response: Thank you for the review Gail. Hopefully Kinder's ear will heal fine. Sindy looked very happy today! Dr! John and the Team
7th February 2025, 3:41 PM
Yasin
Website response: Thank you Yasin. We really appreciate your review. Hopefully Kai will make a complete recovery. John, Sam and the team.
28th January 2025, 3:28 PM
Linda Parker
Website response: Thank you for looking at our website and giving us a nice review. We really appreciate it. John, Sam and the staff.
31st December 2024, 12:29 PM
Martin O’Connor
Website response: Thanks for the review Martin. Especially under the circumstances. Buster was an amazingly tough and brave dog. He did so well for so long. John.
18th November 2024, 10:28 AM
Carina Smith
Website response: Thank you for the review Carina. John, Sam and the Staff.
15th November 2024, 10:13 AM
Gavin Clapp
Website response: Thank you Gavin. Appreciate it. Sam, John and the Staff.
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