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Reviews and Guestbook

Reviews and guestbook

Please give us your feedback

Rating: 5 / 5
10th August 2020, 4:57 PM
Jack Bowen
Friendly Staff, great prices.
Website response: Thank you for your review. We all appreciate it.

Rating: 5 / 5
10th August 2020, 4:54 PM
Paula Green
Very good staff.
Website response: Thank you Paula. Yes they are a great team and we are very lucky to have them.

Rating: 5 / 5
10th August 2020, 4:52 PM
Martyn Hamer
Lovely staff, very caring and helpfull, many thanks for the appointment at short notice.
Website response: It is hard at the moment to fit people in. We are very busy. We are doing our best though. Thanks for the great review.

Rating: 4 / 5
12th June 2020, 1:59 PM
James Harrison
Very open and honest gave me a detail plan of instructions for my collie. Doing the best they can during covid 19.

Website response: Thank you very much for your nice review. Covid 19 is making things hard for everybody.

Rating: 5 / 5
2nd June 2020, 5:19 PM
Donna Smith
Hi I am fudge iam 7 years old .last year I had a poorly knee Dave had a look at me n told my mum my knee ligament was broken Dave fixed my knee by a op and my diet
Taken along time to get back to walks but with help from dave n john iam now back to my walks
A big thankyou to you all for looking after me
5 star rating form fudge
Website response: I am glad your knee is better Fudge. Enjoy your walks. Don't eat too much. Exercise regularly. Keep slim! Thank you for writing to us. John.

Rating: 5 / 5
25th May 2020, 2:11 PM
Crystal Feast
Google Review. No message left.
Website response: Thank you very much.

Rating: 1 / 5
21st May 2020, 2:08 PM
Tony Preston
I was not impressed at all , after a number of visits, pet died , after I was told pet was getting better and much improved .
Website response: We are sorry to hear what happened to your pet. We have looked into this matter in depth but your details do not match any clients we have seen. We always want to treat our clients and their pets as well as we possibly can. If it was our practice you visited and feel dissatisfied with the service, please do phone us and ask to speak to either John Davies or Samantha Hird, the vet owners of Daisy Street Vets.
Thank you.

Rating: 1 / 5
14th May 2020, 2:14 PM
Kat Two
I would never go here again, the reception person (older women dark hair) was loud rude, and most unprofessional, talks to you like dirt ,Asked to talk to vet was told may or may not be a charge, and was then hit with £40 odd quid charge for a 13 minate call, over £3 a minute, for info amongst other things on the medicine details they should have printed on dispensed drugs! . they said may or may not be a charge, was not notified what charge to expect, and they , phoned me tried to say I was trying to avoid pay for there phone scam !!!!! so unprofessional a real phone scam, I have feeling from way we were treated that the animals are an inconvenience to them getting cash from you, the info I got could have been obtained free and in more detail from internet, or say Animal Trust Not for Profit Vets, (theres one at manxman rd) as there phone call in , for questions is free, and as they point out by time you been scammed by talk on phone you dont have enough money left to pay for treatment, feel totally scammed by these scammers, and was insulted and talked to like dirt to boot, i would advise any one avoid avoid avoid. Seems i have to add a star to get it posted, but would prefer to put a minus 5 star .
Website response: We have tried to look into this issue, however your details do not seem to match any clients we have on the practice database. It is our utmost priority to treat our clients and their pets as well as we possibly can, especially during these difficult times with ever changing rules and regulations. If it was our practice you visited/phoned and feel dissatisfied with the service, please do phone us and ask to speak to either John Davies or Samantha Hird, the vet owners, and we will listen and then we can help you and prevent any future similar issues.
Thank you.

Rating: 5 / 5
7th May 2020, 4:51 PM
Helen McLenahan
Helen McLenahan
I have been registered at Daisy Street since 1997 and have had 6 dogs with them over this period as well as my first dog needing to be supported in 1999 after a stroke. David has always been amazing, taken time to understand my rescue dogs who did not have happy early life experiences, supported them through long and happy lives and peaceful endings when appropriate (with support from Sam on two occasions which was appreciated). I have high expectations of love and care for my animals and have never been let down in any way. I currently have three dogs still and will be forever grateful for David in particular being an amazingly talented, patient and understanding vet. Also to the receptionist team too as they have always been very understanding at times of sadness. I would recommend them to any pet owner (as I regularly do).
Website response: Thank you very much for your comments.

Rating: 5 / 5
16th April 2020, 6:56 PM
Frances Stancliffe
Thank you all so much for looking after the cremation of my lovely Marley who died 2nd.April, the casket is beautiful the card is so touching it brings me great comfort as I am so low and missing him so much.you are all wonderful
Website response: Thank you. Poor Marley. A sudden death like this is very sad. John.

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We also receive many cards and letters and if you are happy for these to be copied over to the website, please do let us know.

Thank you from all the staff at Daisy Street Vets.

Clients letters:

To all the staff at the Veterinary Health Centre. Just to say thank you for taking care...Paws Seasonal Greetings

Client letter

To review all clients letters go to: Clients Letters Archive

Page updated 5th Mar 2018, 14:33
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